Returns & Exchanges

At Qure™, we stand behind the efficacy of our skincare technology and offer a 30-day money-back guarantee to ensure you are completely satisfied with your results. If you are not happy with your purchase, we provide a streamlined return process for all eligible devices and skincare products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, including all accessories, manuals, and power cables, to ensure the product is protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.